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Frequently Asked Questions

Q: Do I need a new mattress?

A: A mattress doesn't simply stop working like other products, which makes it slightly harder to gauge whether it's time to shop for a new one. There are some signs however. Firstly, if you wake up feeling sore or with aches, you know that it's time to show your mattress the door. Secondly, if you sleep better somewhere other than your own bed, like in a hotel, it's pretty indicative of your mattress not doing the job anymore. If your mattress is 5-7 years old, then it's safe to assume that it's nearing the end of its lifespan. Also, there will be visible symptoms of overuse like lumps, sagging, etc.

Q: How can you best shop for a mattress?

A: The best you can do is to arm yourself with information. Evaluate your needs and note how your lifestyle has changed since you last bought a mattress. Take your partner along when you are purchasing a mattress. It's necessary to find something to meet both your support needs and comfort preferences. Don't forget to test the mattresses by laying down on them. This will help you to quickly find some mattresses you like and others that do not meet your personal comfort preferences and support needs. This process of elimination is the best for finding the most comfortable mattress.

Q: What size mattress does a couple need?

A: A queen or king-size mattress is ideal for couples. It has ample space for free and easy movement. Couples who sleep on a full mattress have to make do with constrained movement and most don't even realize it till they try bigger sizes.

Q: Does softer mean less support?

A: That's not necessarily true, especially with a new mattress. The advanced mattress technology has brought about a new generation of foams that have enabled mattresses to offer a wide range of surface softness options without giving up on the deep-down support that your body needs.

Q: What is the lifespan of a mattress?

A: Usually, you can stretch a mattress set's lifespan to about 7-10 years. You will get optimum support from a mattress for the first 5-7 years. After that, you should consider replacing the mattress to ensure a good and comfortable sleep.

Q: Are body impressions on a mattress normal?

A: Yes, this is no reason to worry. It's common practice for top-quality mattresses to use extra-plush foams and fibers to create comfort layers designed to support your body and relieve pressure. Similar to a new pair of shoes, your body is producing a customized fit. So sleep peacefully knowing that body impressions simply mean that the mattress is doing its job.

Q: Should I buy a soft or firm mattress?

A: This is completely a matter of personal preference. Go for whichever surface provides you the most comfort, be it firm or plush or pillow top.

Q: What is the best brand?

A: It's pretty safe to say that the best mattress brand out there is one that best fits your sleep needs. BedMart carries all the top brands, so you are free to compare them side by side before buying one.

Q: Should I replace my box spring when purchasing a new mattress?

A: You should definitely purchase a new box spring when you are buying a new mattress, irrespective of the fact that your previous box spring isn't showing visible signs of wear and tear. Most of the mattresses made in the past seven years are single-sided which means there is only one sleep surface. These mattresses have different foundation needs than the previous models. It's likely that mattress manufacturers will refuse to warranty your new mattress if it is purchased without its complementing box spring.

Q: What is single-sided construction?

A: A lot of today's mattresses are built with one sleep surface. This change to single-sided construction has given manufacturers a better ability to construct more comfortable, more supportive and more durable mattresses. Also, it eliminates the difficult job of flipping a mattress. It is recommended that you rotate a single-sided mattress regularly for maximum comfort.

Q: How often should I rotate my mattress?

A:This is debatable and depends on the mattress in question. However, it's recommended to turn the mattress every two weeks for the first three months. After that, once a month should suffice.

Q: Why should I rotate my mattress?

A: This helps to reduce body impressions on your mattress.

Q: What type of sheets should I use for thick mattresses and where do I find them?

A: Most of the sheet manufacturers sell 'deep pocket' sheets that are ideal for extra plush mattresses.

Q:How do I fit a large or king size mattress through a narrow space or door way?

A: It is always recommended to let professional delivery staff do this work for you. Do not bend the mattress or box spring under any circumstances. Also, king size mattresses are usually sold with split box springs that make this process convenient.

Q: Should my sleep position be kept in mind while buying a new mattress?

A: Yes, sleep position matters because it affects the pressure points and how your spine is supported while you sleep. That's why try out as many mattresses as you can before you settle on the final one. Also, don't hesitate to question the sales staff about sleep positions and mattresses. They will have many recommendations for you.

Back sleepers require a mattress that provides support by filling in the gaps in the contour of the back, etc. It should also be comfortable as defined by the individual user's preference.

Stomach sleepers should opt for a firmer support surface to avoid spinal distortion that can cause back pain.

Side sleepers usually put the greatest amount of weight on the smallest areas of the body which creates pressure points. Pressure points reduce circulation and can be a cause of tossing and turning that occurs during sleep. A side sleeper needs a plusher feel that minimizes those pressure points.

Q: Why should I not remove the tag from the mattress?

A: It isn't illegal to remove the tag from your mattress contrary to popular belief. However, the information on the label makes it easy to claim warranty.